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REFUND

Refund Drinks & Foodkaart

 

You can obtain a refund* after the Beach Festival. The service cost** for the refund is €3.50 per Drinks & Food card. The service fee is deducted from the refundable amount. This means that there must be a minimum of €3,50 on your Drinks & Food card in order to request a refund.

 

Refunds can be requested from Monday, August 7, 2023 at 10am to Monday, August 14, 2023 at 6pm. Refunds are due by August 31, 2023 at 11:59 p.m.​

*A refund is only available for amounts paid by the purchaser. Credit donated by partners is not eligible for a refund.

**Beach Festival charges refund fees to cover certain expenses resulting from the refund process:

1. Administrative fees; verifying the original transaction(s) and processing the refund request. These administrative tasks require time and resources.

2. Processing costs; in this case the transaction costs at the financial partner.

3. Logistics costs; in this case, the platform for centralization and follow-up from request to payment.

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